Effective Date: 05/28/2025
By opting in to receive SMS messages from Mimo (“we,” “us,” or “our”), you agree to the following terms and conditions. These apply to customers who provide their mobile number during checkout and select to receive marketing or appointment-related communications via SMS.
1. Message Frequency
By subscribing to Mimo SMS notifications:
- You may receive 1–2 messages per order, including order updates or confirmations.
- You may also receive occasional marketing or informational messages, such as promotional offers, product announcements, or appointment reminders.
- Message frequency may vary based on your interaction with us.
2. Opt-In Consent
When you check the opt-in box during checkout or through other clear consent mechanisms provided by Mimo, you are giving your express written consent to receive SMS messages from us at the number you provided.
3. Opt-Out Instructions
You can cancel the SMS service at any time. To stop receiving messages, reply “STOP” to any message you receive. After you send “STOP,” we may send one final confirmation message to confirm you’ve been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.
4. Customer Support
If you experience issues with our messaging program, you can respond with the keyword HELP for more assistance. You may also contact us at support@mimomonitors.com.
5. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Mimo is not responsible for any charges imposed by your mobile provider as a result of our messages.
6. Privacy and Data Use
Your privacy is important to us. We do not sell, rent, trade, or share your mobile number or SMS consent with any third parties for their marketing purposes. Your information may be disclosed only:
- To service providers assisting with message delivery, if necessary
- Where required by law
Please refer to our full Privacy Policy for more information about how we collect and use your data.
7. Eligibility and Service Area
This SMS program is only available to customers in the United States and may not be supported by all carriers or devices.
8. Modifications
We reserve the right to modify these SMS Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued participation in the SMS program constitutes your acceptance of any changes.
