frequently asked questions (FAQ)

Supported Operating Systems

    • Linux. Mimo Monitors has tested Ubuntu 12.04 LTS, Ubuntu 13.09, and Raspberry Pi (Raspian)

 

Unsupported Operating Systems

NOTES:
DisplayLink software will install on Windows 2008 Server and Windows 2008 Server RC2, however DisplayLink does not test or support these platforms.
DisplayLink also provides an open source implementation of DisplayLink USB graphics software to allow developers to support DisplayLink devices on Linux and other platforms. Further information on the open source project can be found at www.displaylink.org
DisplayLink software does not install on:
  • Windows 2000 (SP1 to SP3)
  • Windows 2003 Server
  • Windows XP (No service pack)
  • Windows XP SP1
  • Windows XP 64 bit
Windows XP Media Center extensions are not supported

PowerPC based Macintosh systems
Mac OS X 10.6 In 64-bit mode

 

General Questions

How do I connect my Mimo?
It’s extremely easy to set up the Mimo. Install the drivers on the provided CD-ROM. Plug in the USB connector! Amazingly, there is only one connector, as the Mimo is completely USB powered.

 

How many Mimo monitors can I connect to my PC?
Theoretically a PC can recognize up to 14 USB monitors! However, with current PC systems, we recommend the following maximum number of Mimo displays:
1-2 Mimo displays: 1.2 GHz CPU / 512 MB RAM
3-5 Mimo displays: 1.8 GHz CPU / 1GB RAM
6 Mimo displays: 1.6 GHz Dual-Core CPU / 1GB RAM

 

Can I attach my Mimo monitor to a USB hub?
Yes, Mimo monitors can be connected to a powered USB 2.0 hub.

 

Can I use an external power supply with my Mimo monitor?
Mimo monitors are solely powered by USB; external power supplies are not available. However, you can use a powered USB hub as an external supply.

 

Can I use my Mimo monitor as my primary (and only) display?
Generally Mimo monitors are used as additional displays, not primary displays, however it can be configured to operate this way. Upon initial setup a standard VGA display will be necessary to get the drivers loaded and the Mimo monitor set as primary.  After that point a standard monitor is not necessary, however the Mimo monitor will only begin to display after the drivers load which is during OS boot. Consequently, power on items like splash screens, dual boot selections, and bios settings will not be visible. We have tested it as a primary screen on both Windows (all supported versions) and Linux (including Raspberry Pi) and it should work similarly with Mac. There are rare and special cases where you may need to connect a standard VGA primary display each time your computer is restarted to configure your Mimo monitor as a primary display.

 

Do Mimo monitors work with 3D acceleration?
The latest DisplayLink drivers now support 3D hardware acceleration including RealPlayer (in Expansion Mode), games with 3D graphics, and programs based on the DirectX or OpenGL graphics engines. Other multimedia players including Windows Media Player will also work with Mimo monitors.

 

How do I setup the Mimo 720-S for touchscreen use?
In addition to the regular screen driver, install the touchscreen driver (not included for Mac OS X) and then plug in the USB connector as usual. Run the touchscreen console application (not the calibration application). You must designate the monitor you wish to configure before running calibration. Select “Hardware” from the menu and then select the Mimo from the drop-down list (the Mimo will be the highest numbered monitor in your setup, “Monitor 2” if the Mimo is your 2nd display, “Monitor 3” if your Mimo is your 3rd display and so forth). Click “okay”. Now you can calibrate the Mimo by clicking the “Calibration” link in the menu. Follow the instructions on the Mimo for calibrating the touch features of the Mimo. More details are available in the User’s Manual.

 

Can I use a Stylus with the Mimo 720-S Touchscreen?
Yes, the Mimo UM-720S Touchscreen is pressure sensitive, so you can use any object to apply pressure to the touchscreen. Please do not use any sharp or pointed objects which may scratch, pierce or damage the screen. Please note that while the touchscreen is pressure sensitive, it does not transmit variable levels of pressure like that of a graphics tablet. The screen registers pressure as either on or off.

 

Windows Support 

Does the Mimo support Windows Vista™/7/8 Aero Glass™?

Yes, transparency effects under Aero Glass function as expected on the Mimo as long as your computer and video card can support Aero Glass, the Mimo will display it.

 

Why can't I get Multi-Touch to work with the Mimo Magic Touch or Magic Touch Deluxe under Vista, Windows 7 or Windows 8?

All our capacitive screens support multi-touch. Currently this means the Mimo Magic Touch and Mimo Magic Touch Deluxe. The standard windows drivers also support multi-touch. You should be able to easily verify this by zooming. As an example, if you put Internet Explorer (IE) on the Mimo and pinch to zoom like Android or iOS it should work. You should also be able to tap twice and get the right click menu options to pop up on whatever is in focus. However, full multi-touch support might not be enabled if the Mimo was not present when Windows was installed.
 
If you open Start->Control Panel->System and you see "Pen and Touch: Single Touch Input Available", you have to do this:
 
Go to Start->Control Panel->Programs and Features
Click on "Turn Windows features on or off"

In the Windows Features box, scroll down to Tablet PC Components and make sure that it is checked.

Click OK. If it was previously unchecked, this will take a few minutes and ask you to restart. Upon reboot, you will have 4 (or possibly more depending on model) touch points instead of 1.

 

System screen should look like this now:

 

Multi-Touch Paint!!! (Select a brush first)

 

 

How can I keep my main monitor resolution when mirroring my displays?

When duplicating/mirroring the display in Windows, Windows requires the resolutions to be identical. Therefore, the display on the Mimo looks fine, but the Main screen resolution matches the resolution of the Mimo and can look bad. If you are mirroring your desktop and require your main screen to display at its native resolution, download the necessary (free) software hereIt's called OnTopReplica. You basically choose what window you want to replicate and it will replicate and scale to whatever resolution you have to work with. You can then dock that window on the Mimo.

 

Mac OS X Support

If you are having trouble getting your Mimo to work with your Macintosh computer, Please read these instructions.

If you are having trouble getting your iMo monitor to work with your Macintosh computer, Please read these instructions.

Mimo monitors use DisplayLink technology, and Macintosh compatibility for the Mimo 710 (display) and Mimo 740 (display, webcam, and microphone) is provided via DisplayLink’s device driver, available as a free download in the support section of our site. For full support information including specific known issues, please download this PDF guide.

Use of the Mimo 740 on Macintosh computers as a touchscreen device is provided via a third-party device driver. As a service to our customers, mimomonitors.com makes this driver available for purchase for $30.

Please note that the DisplayLink and touchscreen drivers are compatible with Intel-based Macintosh computers only and require Mac OS X 10.4 Tiger or 10.5 Leopard.

 

Spaces
The Mimo 710 and 740 are both compatible with Spaces™ a feature of OS X Leopard.

 

Apple TV
Please note that Mimo monitors are NOT usable with Apple TV. In order to power and drive a Mimo monitor, a device needs to have a driver installed. Devices such as the Apple TV, PDAs, cell phones, digital cameras, iPods, etc, will not work with the Mimo unless they are running an operating system which can support a DisplayLink device driver (Windows or Mac OS X).

 

Mac Mini
Mimo monitors will work with any Intel-based Apple computer with OS X 10.4.11 or 10.5.5 installed, this includes Intel-base Mac Minis, Macbooks, Macbook Pros, Mac Pros, Macbook Airs, iMacs and Xserves.

 

OpenGL, Quartz, Quartz Extreme, Core Image, Hardware Acceleration
The Mimo DisplayLink driver now supports hardware acceleration of certain video effects. This impacts certain Macintosh Application Software which makes use of hardware acceleration.

 

Mac OS X 10.5.7 update
The recent Mac OS X 10.5.7 update has been known to cause conflicts and problems with the DisplayLink driver used to drive Mimo monitors. Please read this product support page for more information about how to correct this known issue.

 

Mac OS X 10.6 (Snow Leopard)
There is currently only a beta display driver from DisplayLink for operating USB displays in Snow Leopard. Please visit DisplayLink’s website for the latest builds of this driver. http://www.displaylink.com/support/mac_downloads.html. The Mac OS X Touchscreen Driver from Touch-Base software will operate properly under Snow Leopard if the DisplayLink beta driver is installed properly first. For users who have already installed a previous DisplayLink driver and are now upgrading to Snow Leopard, you will need to manually de-install your current DisplayLink drivers before installing the new Beta Snow Leopard compatible DisplayLink driver.

Mimo displays will not work with Snow Leopard running in native 64-bit mode. This is due to a limitation in the DisplayLink driver. A future driver update may resolve this issue. Stay tuned for more information.

 

 

Linux Support

Display drivers for Linux have been developed by DisplayLink and independent developers. Some Linux Kernels have DisplayLink and touch screen drivers installed. To learn more, visit DisplayLink.org. For Linux touchscreen drivers, please contact touch-base.com.

Although proven to work with several builds of Linux, there are many versions and Kernels in Linux, and drivers may not work properly. Mimomonitors.com are not experts in Linux. Mimo Monitors has tested support under Ubuntu 12.04 LTS, Ubuntu 13.09, and Raspberry Pi (Raspian). While we will help where we can, Linux driver inquiries are best directed toward DisplayLink, Touch-base and the Linux community.

 

Raspberry Pi Support

Please visit this page for the 7" Monitors: http://www.mimomonitors.com/pages/using-mimo-with-raspberry-pi

and this page for the 10" Monitors: http://www.mimomonitors.com/pages/instructions-for-using-the-mimo-magic-touch-with-the-raspberry-pi